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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-195

User(s)/Group(s)/Roles security on creating certain "Request Types"

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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      During the listing of the request types, you might want to have a task called "Terminate Employee", but you don't want people who don't have that ability to be able to submit that type of ticket. With a little security on Request Types, this could be solved.

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          is duplicated by

          Suggestion - JSDSERVER-965 As an admin I want to be able restrict users to certain request types or request type groups in the Customer Portal

          • Closed

          Suggestion - JSDSERVER-1050 Restrict access to Request Types within one Portal

          • Closed

          Suggestion - JSDSERVER-1634 One Customer Portal with Permission Scheme for Request Type Access (Forms) level

          • Closed
          relates to

          Suggestion - JSDCLOUD-195 Ability to restrict ticket creation for certain "Request Types"

          • Reviewing
          mentioned in

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              Unassigned Unassigned
              9b96c78c4f0a Shane Froebel
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