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  1. JIRA Service Desk Server
  2. JSDSERVER-195

User(s)/Group(s)/Roles security on creating certain "Request Types"

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    • UIS:
      855
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning out product roadmap. To understand how this piece of feedback will be reviewed, see An updated work flow for server feature suggestions.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      During the listing of the request types, you might want to have a task called "Terminate Employee", but you don't want people who don't have that ability to be able to submit that type of ticket. With a little security on Request Types, this could be solved.

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          is duplicated by

          Suggestion - JSDSERVER-965 As an admin I want to be able restrict users to certain request types or request type groups in the Customer Portal

          • Resolved

          Suggestion - JSDSERVER-1050 Restrict access to Request Types within one Portal

          • Resolved

          Suggestion - JSDSERVER-1634 One Customer Portal with Permission Scheme for Request Type Access (Forms) level

          • Resolved
          relates to

          Suggestion - JSDCLOUD-195 User(s)/Group(s)/Roles security on creating certain "Request Types"

          • Open
          mentioned in

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              • Assignee:
                Unassigned
                Reporter:
                shane.froebel1 Shane Froebel
              • Votes:
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                85 Start watching this issue

                Dates

                • Created:
                  Updated: