Permission for Collaborators to add public comments

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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently Service Desk Collaborators can only comment internally.

      Suggested Solution

      Add a functionality, which allows Service Desk Collaborators to add public comments (comments that are visible to customers).

            Assignee:
            Unassigned
            Reporter:
            Moga
            Votes:
            2 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: