Permission for Collaborators to add public comments

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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently Service Desk Collaborators can only comment internally.

      Suggested Solution

      Add a functionality, which allows Service Desk Collaborators to add public comments (comments that are visible to customers).

              Assignee:
              Unassigned
              Reporter:
              Moga
              Votes:
              2 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: