Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-1903

JIRA created issues for a Service Desk should be searchable in JQL for request-channel-type

    XMLWordPrintable

Details

    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, issues created in the portal or email can be included in JQL filters for request-channel-type, but it does not work for jira.

      Attachments

        Issue Links

          derived from

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1365 request.channel.type issue property is not searchable

          • Low - Low priority issues
          • Closed
          duplicates

          Suggestion - JSDSERVER-1308 Allow user to retrieve issues based on Service Desk request Channel

          • Closed
          is related to

          Suggestion - JSDSERVER-1247 Add Ability to Report on Issue Created Channel

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-1903 JIRA created issues for a Service Desk should be searchable in JQL for request-channel-type

          • Closed
          is cloned from

          DESK-4077 Loading...

          Activity

            People

              mmcmahon Matthew McMahon (Inactive)
              mmcmahon Matthew McMahon (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync