[JSDSERVER-1903] JIRA created issues for a Service Desk should be searchable in JQL for request-channel-type - Create and track feature requests for Atlassian products.

Type: Suggestion
Resolution: Fixed
Fix Version/s: 2.5.1-OD-03, 2.4.3
Component/s: Queues
Labels:
None

Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

Currently, issues created in the portal or email can be included in JQL filters for request-channel-type, but it does not work for jira.

derived from

JSDSERVER-1365 request.channel.type issue property is not searchable

Closed

duplicates

JSDSERVER-1308 Allow user to retrieve issues based on Service Desk request Channel

Closed

is related to

JSDSERVER-1247 Add Ability to Report on Issue Created Channel

Gathering Interest

relates to

JSDCLOUD-1903 JIRA created issues for a Service Desk should be searchable in JQL for request-channel-type

Closed

is cloned from: DESK-4077 Failed to load

There are no comments yet on this issue.

Assignee:: Matthew McMahon (Inactive)

Reporter:: Matthew McMahon (Inactive)

Votes:: 2 Vote for this issue

Watchers:: 2 Start watching this issue

Created:: 20/May/2015 4:06 AM

Updated:: 19/Sep/2019 5:56 AM

Resolved:: 01/Jun/2015 3:19 AM