[JSDSERVER-1873] Notification on Internal Comments to Collaborators added as Request Participant - Create and track feature requests for Atlassian products.

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Type: Suggestion
Resolution: Answered
Fix Version/s: None
Component/s: Customer Portal
Labels:
- affects-server

Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

Current Behaviour

If a Collaborator is added as Request Participant, the Collaborator will not receive notification for Internal Comments

Feature Request

Collaborator should still receive notification for Internal Comments even if he is added as Request Participant on a ticket

is related to

JSDSERVER-3460 Prevention or Warning message when Agent tries to add Internal Users as Request Participants

Gathering Interest

relates to

JSDCLOUD-1873 Notification on Internal Comments to Collaborators added as Request Participant

Closed

Form Name

No work has yet been logged on this issue.

Assignee:: Unassigned

Reporter:: Janice Alor (Inactive)

Votes:: 1 Vote for this issue

Watchers:: 6 Start watching this issue

Created:: 12/May/2015 9:40 AM

Updated:: 19/Sep/2019 5:55 AM

Resolved:: 25/May/2015 6:58 AM