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  1. Jira Service Management Data Center
  2. JSDSERVER-1873

Notification on Internal Comments to Collaborators added as Request Participant

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Current Behaviour

      • If a Collaborator is added as Request Participant, the Collaborator will not receive notification for Internal Comments

      Feature Request

      • Collaborator should still receive notification for Internal Comments even if he is added as Request Participant on a ticket

            Unassigned Unassigned
            jalor Janice Alor (Inactive)
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              Created:
              Updated:
              Resolved: