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Suggestion
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Resolution: Answered
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None
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Current Behaviour
- If a Collaborator is added as Request Participant, the Collaborator will not receive notification for Internal Comments
Feature Request
- Collaborator should still receive notification for Internal Comments even if he is added as Request Participant on a ticket
- is related to
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JSDSERVER-3460 Prevention or Warning message when Agent tries to add Internal Users as Request Participants
- Gathering Interest
- relates to
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JSDCLOUD-1873 Notification on Internal Comments to Collaborators added as Request Participant
- Closed