-
Suggestion
-
Resolution: Answered
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Current Behaviour
- If a Collaborator is added as Request Participant, the Collaborator will not receive notification for Internal Comments
Feature Request
- Collaborator should still receive notification for Internal Comments even if he is added as Request Participant on a ticket
- is related to
-
JSDCLOUD-3460 Prevention or Warning message when Agent tries to add Internal Users as Request Participants
- Closed
-
JSDSERVER-1873 Notification on Internal Comments to Collaborators added as Request Participant
- Closed