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  1. Jira Service Management Cloud
  2. JSDCLOUD-1873

Notification on Internal Comments to Collaborators added as Request Participant

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Current Behaviour

      • If a Collaborator is added as Request Participant, the Collaborator will not receive notification for Internal Comments

      Feature Request

      • Collaborator should still receive notification for Internal Comments even if he is added as Request Participant on a ticket

            Unassigned Unassigned
            jalor Janice Alor (Inactive)
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              Created:
              Updated:
              Resolved: