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  1. Jira Service Management Data Center
  2. JSDSERVER-186

Allow JIRA admins to delete an SLA custom field

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
    • 2.0
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      SLA fields created by Service Desk are marked as managed fields, as a result admins can't delete these fields even if not associated to any time metric.

      Provide a way to remove these from the system.

          Form Name

            [JSDSERVER-186] Allow JIRA admins to delete an SLA custom field

            Gilmore Davidson (Inactive) added a comment -

            Unused SLA custom fields can now be cleaned up by JIRA administrators. More details are in the documentation for Managing SLA data.

            Gilmore Davidson (Inactive) added a comment - Unused SLA custom fields can now be cleaned up by JIRA administrators. More details are in the documentation for Managing SLA data .

              Unassigned Unassigned
              miruflin Michael Ruflin
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                Created:
                Updated:
                Resolved: