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  1. Jira Service Management Data Center
  2. JSDSERVER-1836

Portal Logo to be Shown at the Main Portal

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Steps to Reproduce:

      1. Create two Service Desk Project.
      2. Set the Custom Portal Logo for both project.
      3. Check the Project Portal to see if the logo is applied.
      4. Navigate to the Main Portal or Help Center. 
        <JIRA Base URL>/servicedesk/customer/portal

        Expected Result:

      • The Logo will appear beside the Portal Title.

      Actual Result:

      • No logo is showing beside the Portal Title.

      Notes:

      • On JIRA Service Desk 2.3.5 the portal is showing.

      Attachments

        1. Bildschirmfoto 2017-02-01 um 10.32.48.png
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        2. JSD235.PNG
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        3. JSD245.PNG
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        5. Screen Shot 2015-07-22 at 20.27.14.png
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        6. Screen Shot 2015-11-25 at 1.12.27 PM.png
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        7. Screen Shot 2015-11-30 at 9.37.02 AM.png
          Screen Shot 2015-11-30 at 9.37.02 AM.png
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        8. ss.jpg
          ss.jpg
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        Issue Links

          is related to

          Suggestion - JSDSERVER-3898 Smart portal does not allow for displaying of portal descriptions when viewing all available Service Desk portals

          • Closed

          Suggestion - JSDSERVER-3527 Option to revert to the old style of Help Center

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-1836 Portal Logo to be Shown at the Main Portal

          • Closed

          Suggestion - JSDSERVER-2198 Each Service Desk Project To Have Icon At Help Center

          • Closed
          is duplicated by

          JSMDC-6197 Loading...

          mentioned in

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          Activity

            People

              Unassigned Unassigned
              jrahmadiputra Julian (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

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