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  1. Jira Service Management Data Center
  2. JSDSERVER-1788

Linking Help Center Articles from Service Desk

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    • Suggestion
    • Resolution: Low Engagement
    • None
    • Knowledge Base
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Being able to quickly link a knowledge base article within the agent interface on Service Desk would be beneficial.

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          Suggestion - JSDCLOUD-1788 Linking Help Center Articles from Service Desk

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              Unassigned Unassigned
              2df1217b60fb An Nguyen
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                Updated:
                Resolved:

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