Linking Help Center Articles from Service Desk

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Knowledge Base
    • None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Being able to quickly link a knowledge base article within the agent interface on Service Desk would be beneficial.

              Assignee:
              Unassigned
              Reporter:
              An Nguyen
              Votes:
              8 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: