Details
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Suggestion
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Resolution: Duplicate
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None
Description
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Problem Definition
Service Desk Agents secure/admin/AgentAllocation.jspa only shows the first 20 users on the page, with no pagination options. Customer currently needs to go to user management and see which users are assigned Service Desk Agents permission group.
Suggested Solution
Provide pagination option to be able to view more than 20 agents.
Workaround
Visit the group specific to agents in user management to review current agents.
Attachments
Issue Links
- duplicates
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JSDSERVER-1226 No Pagination for Customer List on Service Desk
- Closed
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DESK-4417 Loading...
- is related to
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JSDSERVER-1927 Add pagination to Agents, Collaborators and Customers in Service Desk
- Closed
- relates to
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JSDCLOUD-1770 Provide pagination on Service Desk Agents page to view more than 20 agents
- Closed