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  1. Jira Service Management Cloud
  2. JSDCLOUD-1770

Provide pagination on Service Desk Agents page to view more than 20 agents

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Details

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Service Desk Agents secure/admin/AgentAllocation.jspa only shows the first 20 users on the page, with no pagination options. Customer currently needs to go to user management and see which users are assigned Service Desk Agents permission group.

      Suggested Solution

      Provide pagination option to be able to view more than 20 agents.

      Workaround

      Visit the group specific to agents in user management to review current agents.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-1226 No Pagination for Customer List on Service Desk

          • Closed
          is related to

          Suggestion - JSDCLOUD-1927 Add pagination to Agents, Collaborators and Customers in Service Desk

          • Closed

          Suggestion - JSDSERVER-1770 Provide pagination on Service Desk Agents page to view more than 20 agents

          • Closed

          Activity

            People

              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
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              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: