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  1. Jira Service Management Cloud
  2. JSDCLOUD-1226

No Pagination for Customer List on Service Desk

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      In JIRA Service Desk, you are able to see a list of customers from the People tab as described in the documentation: Managing customers. This pages shows a dynamically updated list of up to 20 Customers.

      This feature request is to allow for the ability to show ALL customers in a single list, or alternatively, have pagination so that all Customers can be found in a list.

      Steps to Reproduce

      1. Set up a Service Desk Environment with more than 20 Customers.
      2. Attempt to show the complete list of customers.

      Expected Results

      There should be a method to show the complete list of Service Desk Customers, Functionally, this could work similar to the User Browser in JIRA with both:

      • Pagination
      • "Customers Per Page" dropdown option.

      Actual Results

      No method to t list all customers easily exists.

      Notes

      See the following Screenshot as an example of the current functionality.

      For more context on pagination, refer to the quoted text from wikipedia:

      Pagination is the process of dividing (content) into discrete pages, either electronic pages or printed pages.

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              mmcmahon Matthew McMahon (Inactive)
              rgee Richie Gee (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: