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  1. Jira Service Management Data Center
  2. JSDSERVER-1692

We need to allow our Service Desk users to see the attachments or screenshots, our Service Desk agents attach to cases

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Our users are used to communicate using email and attached screenshots, and it is very difficult to change this. Consequently, it is very important for our company to have this function implemented in the future.

            Unassigned Unassigned
            aa37ff0e06e3 Cristina Drugan
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