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  1. Jira Service Management Data Center
  2. JSDSERVER-1612

Create Concept of Account

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It would be EXTREMELY helpful and useful to have the concept of an Account, and have Customers associated with the Account. We serve accounts that have 2 or more people (Customers) submitting tickets. Right now, the best solution for this is to create a different Service Desk for each Account.

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          relates to

          Suggestion - JSDCLOUD-1612 Create Concept of Account

          • Closed

          Suggestion - JSDSERVER-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal

          • Closed

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              Unassigned Unassigned
              12d2ff382e51 Todd Sherman
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