-
Suggestion
-
Resolution: Done
-
None
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
It would be EXTREMELY helpful and useful to have the concept of an Account, and have Customers associated with the Account. We serve accounts that have 2 or more people (Customers) submitting tickets. Right now, the best solution for this is to create a different Service Desk for each Account.
- is related to
-
JSDSERVER-1612 Create Concept of Account
- Closed
- relates to
-
JSDCLOUD-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal
- Closed