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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be EXTREMELY helpful and useful to have the concept of an Account, and have Customers associated with the Account. We serve accounts that have 2 or more people (Customers) submitting tickets. Right now, the best solution for this is to create a different Service Desk for each Account.

              Assignee:
              Unassigned
              Reporter:
              Todd Sherman
              Votes:
              11 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated:
                Resolved: