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  1. Jira Service Management Data Center
  2. JSDSERVER-16111

JQL Basic Search is not taking the Assets customfield value with Placeholder

    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • 10.3.8
    • 10.3.2, 10.3.4, 10.5.0, 10.3.6

      Issue Summary

      JQL Basic Search is not taking the Assets customfield value with Placeholder

      Steps to Reproduce

      • Login to Jira and create an Object Schema
      • Create 2 Object Type: 'Country' and 'Users' with attribute 'attribute' mapped to Object Type Country
      • Create multiple object in both Object Type and map the attribute 'Country' in 'Users' object type
      • Create 2 customfield: Country_assets and Customer with below configuration
      • Add both customfield to a Project Screen
      • Create a Ticket with the details
      • Navigate to Issue --> Search Issues
      • Select Basic Search and look for the 'Customer' customfield and try selecting the objects from the drop-down

      Expected Results

      Object from the Drop-down are selected successfully

      Actual Results

      We get an error as mentioned in the screenshot but JQL is updated the value.

      Recording here:

      Workaround

      Disable the dark feature assets.aql.scope.filtering.on.issue.update by:

      • Going to the page: <JIRA_BASE_URL>/secure/SiteDarkFeatures!default.jspa
      • Adding assets.aql.scope.filtering.on.issue.update.disabled to the list of dark features

      Note: This workaround will reintroduce JSDSERVER-15453

            [JSDSERVER-16111] JQL Basic Search is not taking the Assets customfield value with Placeholder

            No work has yet been logged on this issue.

              c8bcca445054 Benjamin Suess
              072fabfd41a3 Shreekesh Mohan
              Affected customers:
              22 This affects my team
              Watchers:
              15 Start watching this issue

                Created:
                Updated:
                Resolved: