• We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Hi everyone,
      I just closed this one as we have another duplicate issue (JSD-1388) that has more votes on it. We'll use the other issue to keep the discussion going.

      Cheers,
      JIRA Service Desk team

      User would prefer a public signup option at the service desk portals page.

      This page urls usually ends with customer/portals, for example :
      http://localhost:8014/servicedesk/customer/portals

      This is how the page looks like when a customer access the link :

      There is no option to sign up on this page unlike the public sign up option available on individual customer portals. Customer would like the ability to sign up for all desk at once.

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            [JSDSERVER-1605] Public Signup at Service Desk Portals Page

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011842 ] New: JAC Suggestion Workflow 3 [ 3646939 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665302 ] New: JAC Suggestion Workflow [ 3011842 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2325233 ] New: Confluence Workflow - Public Facing v4 [ 2665302 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053220 ] New: JSD Suggestion Workflow - TEMP [ 2325233 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048267 ] New: JSD Suggestion Workflow [ 2053220 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280324 ] New: JSD Suggestion Workflow - TEMP [ 2048267 ]
            jonah (Inactive) made changes -
            Description Original: {panel}
            Hi everyone,
            I just closed this one as we have another duplicate issue (JSD-1388) that has more votes on it. We'll use the other issue to keep the discussion going.

            Cheers,
            JIRA Service Desk team
            {panel}

            User would prefer a public signup option at the service desk portals page.

            !sd1.png|thumbnail!

            This page urls usually ends with customer/portals, for example :
            http://localhost:8014/servicedesk/customer/portals

            This is how the page looks like when a customer access the link :
            !sd2.png|thumbnail!



            There is no option to sign up on this page unlike the public sign up option available on individual customer portals. Customer would like the ability to sign up for all desk at once.
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1605].
              {panel}

            {panel}
            Hi everyone,
            I just closed this one as we have another duplicate issue (JSD-1388) that has more votes on it. We'll use the other issue to keep the discussion going.

            Cheers,
            JIRA Service Desk team
            {panel}

            User would prefer a public signup option at the service desk portals page.

            !sd1.png|thumbnail!

            This page urls usually ends with customer/portals, for example :
            http://localhost:8014/servicedesk/customer/portals

            This is how the page looks like when a customer access the link :
            !sd2.png|thumbnail!



            There is no option to sign up on this page unlike the public sign up option available on individual customer portals. Customer would like the ability to sign up for all desk at once.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1605 [ JSDCLOUD-1605 ]
            Marty (Inactive) made changes -
            Component/s New: Atlassian Account [ 35992 ]
            Component/s Original: User Management [ 32692 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 839163 ] New: JSD Suggestion Workflow [ 1280324 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

              Unassigned Unassigned
              astephen@atlassian.com Adrian Stephen
              Votes:
              4 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: