Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-1545

Public Sign Up for an Account on Base Portal URL

    XMLWordPrintable

Details

    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      When signing into the Customer Portal the default location for customer Login is

      • https://<INSTANCE NAME>.atlassian.net/servicedesk/customer/user/login?destination=portals

      However when Public Sign Up is enabled the Sign up for an account is not available at this location and is only located on the specific portal that Public sign up is enabled for even if there is only one service desk portal.

      Suggestion:

      Add sign up for an Account link to base service desk login page.

      Workaround:

      please refer to this knowledge-base article: Locating The Service Desk Portal URL For Public Sign UP

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              emccutcheon Earl McCutcheon
              Votes:
              18 Vote for this issue
              Watchers:
              15 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync