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  1. Jira Service Management Data Center
  2. JSDSERVER-1535

Attachments from service desk team to customer

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a member of a service desk team I want to attach a document at an issue from one customer, that the customer can download this document from the customer portal.

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          is related to

          Suggestion - JSDSERVER-610 Make it easier for Service Desk team members to attach customer-visible files to a ticket

          • Closed
          relates to

          Suggestion - JSDCLOUD-1535 Attachments from service desk team to customer

          • Gathering Interest
          mentioned in

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              Unassigned Unassigned
              c298bc35e91f Andreas Fittkau
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                Created:
                Updated:

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