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  1. Jira Service Management Cloud
  2. JSDCLOUD-1535

Attachments from service desk team to customer

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a member of a service desk team I want to attach a document at an issue from one customer, that the customer can download this document from the customer portal.

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          is related to

          Suggestion - JSDCLOUD-610 Make it easier for Service Desk team members to attach customer-visible files to a ticket

          • Closed

          Suggestion - JSDSERVER-1535 Attachments from service desk team to customer

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              Unassigned Unassigned
              c298bc35e91f Andreas Fittkau
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                Created:
                Updated: