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  1. Jira Service Management Data Center
  2. JSDSERVER-153

Can't attach file in Internet Explorer 8 & 9

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      When you try to upload a picture in Internet Explorer 8 you get the following error message:

      File name cannot contain the character '\'

      We are running JIRA in the internal network and then the Internet Explorer detects it as Intranet site.

      The workaround from JRA-31719 works but it is not a good solution

      In the IE9 client, disable the "Include local directory path when uploading files to a server". By default this is disabled.

      Please try to fix the problem in general.

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          Form Name

            [JSDSERVER-153] Can't attach file in Internet Explorer 8 & 9

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2305408 ] New: JAC Bug Workflow v3 [ 3125862 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2059367 ] New: JSD Bug Workflow v5 - TEMP [ 2305408 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056794 ] New: JSD Bug Workflow v5 [ 2059367 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955705 ] New: JSD Bug Workflow v5 - TEMP [ 2056794 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615594 ] New: JSD Bug Workflow v5 [ 1955705 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: internet_explorer New: affects-server internet_explorer
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602723 ] New: JSD Bug Workflow v4 [ 1615594 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1397979 ] New: JSD Bug Workflow v2 [ 1602723 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 583943 ] New: JSD Bug Workflow [ 1397979 ]

            Christopher Friedberg added a comment -

            This issue has not been fixed. We are on 2.2 for the service desk. Once the file is chosen the button to submit it is not enabled.

            Christopher Friedberg added a comment - This issue has not been fixed. We are on 2.2 for the service desk. Once the file is chosen the button to submit it is not enabled.

              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
              Affected customers:
              0 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: