Currently Service Desks pick up all messages in the mailbox they're connected to, regardless of the aliases configured for it.

Example:
I set up a general SD with support@company.com.
Next I created a specific SD for a project and added support+project@company.com (gmail default aliasing).

Testing emails seemed to work nicely.
Then I added a third SD added support+project2@company.com and started sending a little more messages to the different aliases + general email address.

There it got ugly: messages seemed to random be queued in the first available queue ending up spreaded over the desks, regardless the setup aliases.

Request: it would be nice if a single Service Desk would specifically target emails sent to a specific alias, when multiple Service Desks are connected to the same mailbox. That way 1 email account would suffice for multiple desks and making admins a whole lot happier and SD a lot easier to use.

Workaround: configure a separate mailbox for each Service Desk, and have the main mailbox forward emails to them based on the aliases.