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  1. Jira Service Management Data Center
  2. JSDSERVER-1363

Allow to include the "Request participants" field into the Customer Portal screens

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Details

    • Suggestion
    • Resolution: Answered
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It would be nice to be able to include the "Request participants" field into the Customer Portal screens. This would be used in a similar way to how Atlassian is currently using the "CC" field in their support form.

      This field is not currently available to be added in the screens of the Customer Portal.

      Attachments

        Issue Links

          is related to

          Suggestion - JSDSERVER-269 Allow customers to add other customers as request participants in the Customer Portal

          • Closed
          relates to

          Suggestion - JSDCLOUD-1363 Allow to include the "Request participants" field into the Customer Portal screens

          • Closed

          Activity

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              Unassigned Unassigned
              6e107d394ed3 Rodolfo
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              Dates

                Created:
                Updated:
                Resolved:

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