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  1. Jira Service Management Data Center
  2. JSDSERVER-1363

Allow to include the "Request participants" field into the Customer Portal screens

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    • Icon: Suggestion Suggestion
    • Resolution: Answered
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It would be nice to be able to include the "Request participants" field into the Customer Portal screens. This would be used in a similar way to how Atlassian is currently using the "CC" field in their support form.

      This field is not currently available to be added in the screens of the Customer Portal.

            [JSDSERVER-1363] Allow to include the "Request participants" field into the Customer Portal screens

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011622 ] New: JAC Suggestion Workflow 3 [ 3646818 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664768 ] New: JAC Suggestion Workflow [ 3011622 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2325667 ] New: Confluence Workflow - Public Facing v4 [ 2664768 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053576 ] New: JSD Suggestion Workflow - TEMP [ 2325667 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048715 ] New: JSD Suggestion Workflow [ 2053576 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280163 ] New: JSD Suggestion Workflow - TEMP [ 2048715 ]
            jonah (Inactive) made changes -
            Description Original: It would be nice to be able to include the "Request participants" field into the Customer Portal screens. This would be used in a similar way to how Atlassian is currently using the "CC" field in their support form.

            This field is not currently available to be added in the screens of the Customer Portal.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1363].
              {panel}

            It would be nice to be able to include the "Request participants" field into the Customer Portal screens. This would be used in a similar way to how Atlassian is currently using the "CC" field in their support form.

            This field is not currently available to be added in the screens of the Customer Portal.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1363 [ JSDCLOUD-1363 ]
            Marty (Inactive) made changes -
            Component/s New: Customer Portal [ 26191 ]
            Component/s Original: Request Participants [ 34393 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 792097 ] New: JSD Suggestion Workflow [ 1280163 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

              Unassigned Unassigned
              6e107d394ed3 Rodolfo
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              1 Vote for this issue
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                Created:
                Updated:
                Resolved: