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  1. Jira Service Management Cloud
  2. JSDCLOUD-1363

Allow to include the "Request participants" field into the Customer Portal screens

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be nice to be able to include the "Request participants" field into the Customer Portal screens. This would be used in a similar way to how Atlassian is currently using the "CC" field in their support form.

      This field is not currently available to be added in the screens of the Customer Portal.

            [JSDCLOUD-1363] Allow to include the "Request participants" field into the Customer Portal screens

            Rodolfo added a comment -

            Hi, yes, that's exactly what I would like to have. Thanks!

            Rodolfo added a comment - Hi, yes, that's exactly what I would like to have. Thanks!

            lingbo (Inactive) added a comment -

            Hey there, my understanding of this ticket is so that customers can add participants as well. We are doing this bit of work as part of JSD-269, so please watch that one for updates. Correct me if I'm not understanding it correctly. Thanks!

            lingbo (Inactive) added a comment - Hey there, my understanding of this ticket is so that customers can add participants as well. We are doing this bit of work as part of JSD-269 , so please watch that one for updates. Correct me if I'm not understanding it correctly. Thanks!

              Unassigned Unassigned
              6e107d394ed3 Rodolfo
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                Created:
                Updated:
                Resolved: