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  1. Jira Service Management Data Center
  2. JSDSERVER-129

Allow all requests to be seen by the user

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, only issues that are raised via Service Desk are viewable when a user accesses the 'My Requests' section.

      It would be more helpful (and also allows Service Desk to be a one-stop centre for users) if they can view all the issues raised by them regardless of origin (from JIRA, from email, etc) in the 'My Requests' section.

          Form Name

            [JSDSERVER-129] Allow all requests to be seen by the user

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011211 ] New: JAC Suggestion Workflow 3 [ 3650912 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663758 ] New: JAC Suggestion Workflow [ 3011211 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2322111 ] New: Confluence Workflow - Public Facing v4 [ 2663758 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053405 ] New: JSD Suggestion Workflow - TEMP [ 2322111 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048499 ] New: JSD Suggestion Workflow [ 2053405 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279853 ] New: JSD Suggestion Workflow - TEMP [ 2048499 ]
            jonah (Inactive) made changes -
            Description Original: Currently, only issues that are raised via Service Desk are viewable when a user accesses the 'My Requests' section.

            It would be more helpful (and also allows Service Desk to be a one-stop centre for users) if they can view all the issues raised by them regardless of origin (from JIRA, from email, etc) in the 'My Requests' section.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-129].
              {panel}

            Currently, only issues that are raised via Service Desk are viewable when a user accesses the 'My Requests' section.

            It would be more helpful (and also allows Service Desk to be a one-stop centre for users) if they can view all the issues raised by them regardless of origin (from JIRA, from email, etc) in the 'My Requests' section.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-129 [ JSDCLOUD-129 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 579767 ] New: JSD Suggestion Workflow [ 1279853 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Justus Pendleton (Inactive) made changes -
            Issue Type Original: New Feature [ 2 ] New: Suggestion [ 10000 ]
            Labels Original: sds triaged
            Priority Original: Minor [ 4 ]

              Unassigned Unassigned
              jtye Joe Wai Tye (Inactive)
              Votes:
              5 Vote for this issue
              Watchers:
              13 Start watching this issue

                Created:
                Updated:
                Resolved: