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  1. Jira Service Management Cloud
  2. JSDCLOUD-129

Allow all requests to be seen by the user

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    • Resolution: Duplicate
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently, only issues that are raised via Service Desk are viewable when a user accesses the 'My Requests' section.

      It would be more helpful (and also allows Service Desk to be a one-stop centre for users) if they can view all the issues raised by them regardless of origin (from JIRA, from email, etc) in the 'My Requests' section.

            Unassigned Unassigned
            jtye Joe Wai Tye (Inactive)
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              Created:
              Updated:
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