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  1. Jira Service Management Data Center
  2. JSDSERVER-129

Allow all requests to be seen by the user

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, only issues that are raised via Service Desk are viewable when a user accesses the 'My Requests' section.

      It would be more helpful (and also allows Service Desk to be a one-stop centre for users) if they can view all the issues raised by them regardless of origin (from JIRA, from email, etc) in the 'My Requests' section.

              Unassigned Unassigned
              jtye Joe Wai Tye (Inactive)
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                Created:
                Updated:
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