Allow customers to have a real time conversation around their request

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    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: Chat
    • None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Customers can raise requests and discuss the problem with an agent in real time. The conversation on the request becomes part of the request activity thread.

            Assignee:
            Unassigned
            Reporter:
            Lucy Chen
            Votes:
            4 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: