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  1. Jira Service Management Data Center
  2. JSDSERVER-1237

Block generic JIRA URLs when using Service Desk

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • Customer Portal
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Out of security reasons it would be important that we can filter traffic based on IP address. Meaning external users should only be able to access pages of the JIRA SD customer support page, users from internal IP should be able to view all pages.

      Reason is that we use JIRA as bug tracker and agile tool and I do not want to open up this to hackers. If we now use JIRA SD which is external facing -> problem.

            [JSDSERVER-1237] Block generic JIRA URLs when using Service Desk

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012778 ] New: JAC Suggestion Workflow 3 [ 3647542 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664747 ] New: JAC Suggestion Workflow [ 3012778 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2325632 ] New: Confluence Workflow - Public Facing v4 [ 2664747 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053539 ] New: JSD Suggestion Workflow - TEMP [ 2325632 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048673 ] New: JSD Suggestion Workflow [ 2053539 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279359 ] New: JSD Suggestion Workflow - TEMP [ 2048673 ]
            jonah (Inactive) made changes -
            Description Original: Out of security reasons it would be important that we can filter traffic based on IP address. Meaning external users should only be able to access pages of the JIRA SD customer support page, users from internal IP should be able to view all pages.

            Reason is that we use JIRA as bug tracker and agile tool and I do not want to open up this to hackers. If we now use JIRA SD which is external facing -> problem.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1237].
              {panel}

            Out of security reasons it would be important that we can filter traffic based on IP address. Meaning external users should only be able to access pages of the JIRA SD customer support page, users from internal IP should be able to view all pages.

            Reason is that we use JIRA as bug tracker and agile tool and I do not want to open up this to hackers. If we now use JIRA SD which is external facing -> problem.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1237 [ JSDCLOUD-1237 ]

              Unassigned Unassigned
              13dfce016942 Reinhard Holzner
              Votes:
              4 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: