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Suggestion
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Resolution: Low Engagement
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None
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None
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2
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
On support.atlassian.com we redirect the standard JIRA issue views to the Service Desk issue views for all customers which relies on customizations outside the Service Desk plugin.
This request is to incorporate this functionality into the Service Desk plugin itself
- relates to
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JSDCLOUD-503 Redirect JIRA's issue view URLs to Service Desk view URLs for customers ( not agents )
- Closed
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JSDSERVER-1237 Block generic JIRA URLs when using Service Desk
- Closed
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Hi,
Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.
This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).
We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.
To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.
Regards,
Jira Service Management, Server & Data Center