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  1. Jira Service Management Data Center
  2. JSDSERVER-503

Redirect JIRA's issue view URLs to Service Desk view URLs for customers ( not agents )

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Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • Customer Portal
    • None
    • 2
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      On support.atlassian.com we redirect the standard JIRA issue views to the Service Desk issue views for all customers which relies on customizations outside the Service Desk plugin.

      This request is to incorporate this functionality into the Service Desk plugin itself

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          relates to

          Suggestion - JSDCLOUD-503 Redirect JIRA's issue view URLs to Service Desk view URLs for customers ( not agents )

          • Closed

          Suggestion - JSDSERVER-1237 Block generic JIRA URLs when using Service Desk

          • Closed

          Activity

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              Unassigned Unassigned
              jcurry Jeff Curry
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              Dates

                Created:
                Updated:
                Resolved:

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