Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-1237

Block generic JIRA URLs when using Service Desk

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Out of security reasons it would be important that we can filter traffic based on IP address. Meaning external users should only be able to access pages of the JIRA SD customer support page, users from internal IP should be able to view all pages.

      Reason is that we use JIRA as bug tracker and agile tool and I do not want to open up this to hackers. If we now use JIRA SD which is external facing -> problem.

      Attachments

        Issue Links

          is related to

          Suggestion - JSDSERVER-503 Redirect JIRA's issue view URLs to Service Desk view URLs for customers ( not agents )

          • Closed

          Suggestion - JSDSERVER-1588 JIRA Service Desk have standalone Base URL different with JIRA

          • Closed
          relates to

          Suggestion - JSDCLOUD-1237 Block generic JIRA URLs when using Service Desk

          • Closed

          Activity

            People

              Unassigned Unassigned
              13dfce016942 Reinhard Holzner
              Votes:
              4 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync