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  1. Jira Service Management Cloud
  2. JSDCLOUD-1237

Block generic JIRA URLs when using Service Desk

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Out of security reasons it would be important that we can filter traffic based on IP address. Meaning external users should only be able to access pages of the JIRA SD customer support page, users from internal IP should be able to view all pages.

      Reason is that we use JIRA as bug tracker and agile tool and I do not want to open up this to hackers. If we now use JIRA SD which is external facing -> problem.

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          is related to

          Suggestion - JSDCLOUD-503 Redirect JIRA's issue view URLs to Service Desk view URLs for customers ( not agents )

          • Closed

          Suggestion - JSDCLOUD-1588 JIRA Service Desk have standalone Base URL different with JIRA

          • Closed

          Suggestion - JSDSERVER-1237 Block generic JIRA URLs when using Service Desk

          • Closed

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              Unassigned Unassigned
              13dfce016942 Reinhard Holzner
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