Details
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Bug
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Resolution: Fixed
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High
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5.0.0, 5.1.0, 5.1.1, 5.2.0
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1
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Severity 3 - Minor
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Description
Issue Summary
When clicking the ADD Comment button of a JSM issue, instead of opening a pop window or simply opening the comment box below, JSM is redirecting to a new window with a different URL such as http://localhost:8510/j510/secure/AddComment!default.jspa?id=10037
Steps to Reproduce
- Open any JSM issue
- Click on the Add Comment button
Expected Results
Open a comment box on the same page. Screen Recording 2022-08-22 at 19.13.02.mov
Actual Results
Jira redirects to a different page to comment. Screen Recording 2022-08-22 at 19.13.27.mov
The below WARN is thrown in the atlassian-jira.log file:
2022-08-22 19:22:36,193-0300 http-nio-8510-exec-18 WARN admin 1162x773x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:36,195-0300 http-nio-8510-exec-18 WARN admin 1162x773x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:36,195-0300 http-nio-8510-exec-18 WARN admin 1162x773x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:36,195-0300 http-nio-8510-exec-18 WARN admin 1162x773x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:36,195-0300 http-nio-8510-exec-18 WARN admin 1162x773x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:36,195-0300 http-nio-8510-exec-18 WARN admin 1162x773x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:36,195-0300 http-nio-8510-exec-18 WARN admin 1162x773x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:36,195-0300 http-nio-8510-exec-18 WARN admin 1162x773x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:39,584-0300 http-nio-8510-exec-4 WARN admin 1162x783x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:39,585-0300 http-nio-8510-exec-4 WARN admin 1162x783x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:39,585-0300 http-nio-8510-exec-4 WARN admin 1162x783x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:39,585-0300 http-nio-8510-exec-4 WARN admin 1162x783x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:39,585-0300 http-nio-8510-exec-4 WARN admin 1162x783x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:39,585-0300 http-nio-8510-exec-4 WARN admin 1162x783x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:39,585-0300 http-nio-8510-exec-4 WARN admin 1162x783x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. 2022-08-22 19:22:39,585-0300 http-nio-8510-exec-4 WARN admin 1162x783x2 13601 0:0:0:0:0:0:0:1 /rest/wrm/2.0/resources [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type.
Workaround
Instead of clicking the Add Comment button, simply click on the comment box to type the comments. Screen Recording 2022-08-22 at 19.18.04.mov
Attachments
Issue Links
- is related to
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JSDSERVER-15155 'Add Comment' redirects to a new page and add attachment button disappears when clicked
- Closed
- relates to
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- Gathering Impact
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- mentioned in
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