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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-1175

Attachment links in SD notification mails miss base.url

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    Description

      Links to attachments added to an SD issue, are missing the instances base.url effectively creating a non-existing link.

      Step to reproduce, on a Service Desk enabled project:

      • In the issue view, go to More Actions -> Attach Files
      • Add a new attachment
      • In the same dialog, embed the attachment, eg: [^attachment.ext]
      • After receiving the notification, try to open the link to the attachment. You'll find that the attachment link is broken

      Example 2:

      • On an existing issue with attachment
      • Go to More Actions -> Attach Files
      • Embed the existing attachment in the comment field, eg: [^filename.ext]
      • After receiving the notification, try to open the link to the attachment.

      Conclusion: When we embed an attachment via the Attach Files dialogue, the link to the attachment in the JSD notification is broken.

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              knguyen@atlassian.com Kha Nguyen (Inactive)
              mnassette MJ (Inactive)
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