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Bug
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Resolution: Tracked Elsewhere
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Low
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None
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4.22.2
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Severity 2 - Major
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Issue Summary
The element "Affected server" appears and functions like a Combobox but is missing the required ARIA role(s) and/or attribute(s).
Screenshot
Steps to Reproduce
- Launch the URL
- In the Portal select any service request such as (Get IT help, Desktop/Laptop support, Request new software, etc.)
- Keeping the screen reader on navigate to the "Affected server" Combobox.
Actual Results
In the "Raise a request" portal for any project, in the (Get IT help, Desktop/Laptop support, Request new software, etc.) modals, when the screen reader tries to interact with the Combobox for the "Affected server", it is announced as "Edit text". Additionally, the screen reader does not announce the current value of Combobox, drop down item names, or placeholder texts.
Expected Results
Few of the following labels and roles could be added to the following elements :
- A role="combobox" could be added to the <input> element.
- The dropdown menu should announce the label it is associated with.
- For this case, when the users focus to enter the Dropdown menu, it should announce content such as "Affected server". This will help the assistive technology user to understand the relation between the label and the dropdown menu.
- A working example for accessible Autocomplete Combobox could be found at: https://www.w3.org/TR/wai-aria-practices-1.2/examples/combobox/combobox-autocomplete-list.html
Workaround
Currently, there is no known workaround for this behaviour. A workaround will be added here when available.
Bug Ref: 744509
Bulldog Ref: JSMDC-12712
- is resolved by
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- Closed
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- relates to
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- Closed
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- split to
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- Closed
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- is blocked by
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JSMDC-12712 You do not have permission to view this issue
![[Atlassian Documentation] Page](https://confluence.atlassian.com/images/icons/favicon.png "[Atlassian Documentation] Page"){kind=icon}
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSDSERVER-11439] Raise a Request : "Affected server" Combobox is missing appropriate roles and/or attributes.
| Labels | Original: 4.1.2 Accessibility WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-bulldog-bl ax-high-priority ax-jsm ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready-near-term ax-vpat-critical | New: 4.1.2 Accessibility WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-bulldog-bl ax-critical ax-critical-priority ax-high-priority ax-jsm ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready-near-term ax-vpat-critical |
| Labels | Original: 4.1.2 Accessibility WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-bulldog-bl ax-high-priority ax-jsm ax-platform-dc ax-qa-prioritised ax-qa-ready-near-term ax-vpat-critical | New: 4.1.2 Accessibility WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-bulldog-bl ax-high-priority ax-jsm ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready-near-term ax-vpat-critical |
| Link |
New:
This issue is resolved by |
| Resolution | New: Tracked Elsewhere [ 15 ] | |
| Status | Original: In Progress [ 3 ] | New: Closed [ 6 ] |
| Status | Original: Ready for Development [ 10049 ] | New: In Progress [ 3 ] |
| Story Points | New: 1 |
| Rank | New: Ranked lower |
| Sprint | New: JSM Sprint 5 [ 7051 ] |
| Assignee | Original: Martin Ma [ mma ] | New: Oleksandr Stoliar [ a955dc6cda19 ] |
| Attachment | New: Screenshot 2023-03-15 at 9.08.42 PM.png [ 435597 ] |
