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  1. Jira Service Management Data Center
  2. JSDSERVER-12489

Raise a Request : "Assets object field" Combobox is missing appropriate roles and/or attributes

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      Issue Summary

      The element "Assets object field" appears and functions like a Combobox but is missing the required ARIA role(s) and/or attribute(s).

      Steps to Reproduce

      1. Launch the URL
      2. In the Portal select any service request such as (Get IT help, Desktop/Laptop support, Request new software, etc.) 
      3. Keeping the screen reader on navigate to the "Assets object field" Combobox.

      Actual Results

      • users are not aware that it is a combobox hence role=“combobox” is suggested in expected results.
      • In VoicerOver the label of input “Assets object field (optional)” is not announcing when input is focused
      • In NVDA the currently selected option is not announced.

      Expected Results

      • Provide role="combobox" to the <input> field.
      • The label  "Assets object field (optional)” should be announced by the screen reader.
      • Currently selected option should be announced by the screen reader.

      A working example for accessible Autocomplete Combobox could be found at: https://www.w3.org/TR/wai-aria-practices-1.2/examples/combobox/combobox-autocomplete-list.html

      Screenshot

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            dserhiienko Denys Serhiienko (Inactive)
            4b5b126a48d0 ssuryavanshi
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              Created:
              Updated:
              Resolved: