Pasting different screenshot in Email creates an issue with duplicate image in description

Issue Summary

Duplicating screenshots in the issue description

Steps to Reproduce

1. Configure Email Request for any Service Desk Project from the [Choose a request type for email requests]
2. Have it checked under JSD->Email Requests as shown below
   • 
3. Compose an email and attach two images using any screenshot tool for.e g lightshot
4. Capture screenshot and use copy option to paste it to the email body content 
5. Please note images capture would be having same name i.e image.png if view in the developer console.
   • 
6. Send that email to appropriate email id configured above.
7. As a result, Jira issue is created with two attachment i.e image.png and image-1.png, please note the suffice is added by Jira as par of fix in JSDSERVER-5054
8. However, notice the description, it would contain duplicate image.png.

Expected Results

• The description should contain the correct images i.e image.png and image-1.png which are renamed by Jira itself.

Actual Results

• The duplicate image is added in description field

Workaround

• None at this of writing however,
• Try to write a custom script in groovy to edit the description and correct the image name on Issue created event\

  • • import com.atlassian.jira.component.ComponentAccessor
      import com.atlassian.jira.issue.attachment.Attachment
      import org.ofbiz.core.entity.GenericValue
      import com.atlassian.jira.ofbiz.OfBizDelegator
      import java.util.Randomdef issue = event.issue
      def attachmentManager = ComponentAccessor.getAttachmentManager()
      List<Attachment> attachments = attachmentManager.getAttachments(issue)
      void renameAttachment(attachmentID, newName){
      	OfBizDelegator delegator = ComponentAccessor.getComponentOfType(OfBizDelegator.class)
      	for(GenericValue attachment : delegator.findByField("FileAttachment", "id", attachmentID)){ 
      		attachment.setString("filename", newName)
      		attachment.store()
          } 
      }if(attachments.size()>1){
          ArrayList<String> fileNames = new ArrayList<String>()
       	for(attachment in attachments){
              def filename = attachment.filename
              if(fileNames.contains(filename)){
                  fileNames.add(filename)
                  Random random = new Random()
                  String newName = new Date().format('yyyyMMddhhmmssmmm').toString() + " " + random.next(10) + " " + filename
               	fileNames.add(newName) //in case of multiple duplicatenames
                  try{
                     renameAttachment(attachment.id, newName) 
                  }catch(exc){
                      log.warn("Exception while trying to rename attachment: " + exc)
                  }     
              }else{
      			fileNames.add(attachment.filename)
              }
      	}
      }
      //x  

• • Check if any different app is available to capture the screenshot and rename it timestamp instead of static name i.e image.png