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NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

Steps to replicate:

Create a Service Desk;
Create a request on it;
Observe the "Time to Resolution" (SLA) field present;
In this project's administration, add the "Time to Resolution" in the screen associated to the "Edit Issue" or "Resolve Issue" screens;
Open the Service Desk request in JIRA, notice the field being displayed correctly below the Labels field and in the SLA column as well
Try editing any field through inline editing and the "Time to Resolution" field is still displayed in the issue:
Try editing any field through the "Edit" button. Notice the "Time to Resolution" field will be cleared, and it is not even being shown on the screen.

WORKAROUND: remove the "Time to resolution" field from the above mentioned screens.

is duplicated by

JSDCLOUD-5089 Date picker custom fields remove Service Desk SLA data in a ticket

JSDSERVER-2185 SLA panel gone after editing an issue

JSDSERVER-3343 SLA will be missing when Editing an issue.

relates to

JSDCLOUD-1014 SLA is cleared when the field is present in the Edit Issue screen