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  1. Jira Service Management Data Center
  2. JSDSERVER-1010

As a service desk customer I want to allow interested colleagues to see my request.

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a service desk customer I want to allow interested colleagues to see my request.

      In classic JIRA we have done this with issue security on a multi user picker field "interested users".

      As a company using service desk we want to allow our customer contacts to share their requests with other customer contacts of the same company (identified via mail-domain).

          Form Name

            [JSDSERVER-1010] As a service desk customer I want to allow interested colleagues to see my request.

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010709 ] New: JAC Suggestion Workflow 3 [ 3646061 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664316 ] New: JAC Suggestion Workflow [ 3010709 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324461 ] New: Confluence Workflow - Public Facing v4 [ 2664316 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053514 ] New: JSD Suggestion Workflow - TEMP [ 2324461 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048640 ] New: JSD Suggestion Workflow [ 2053514 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279766 ] New: JSD Suggestion Workflow - TEMP [ 2048640 ]
            jonah (Inactive) made changes -
            Description Original: (on) As a service desk customer I want to allow interested colleagues to see my request.

            In classic JIRA we have done this with issue security on a multi user picker field "interested users".

            (on) As a company using service desk we want to allow our customer contacts to share their requests with other customer contacts of the same company (identified via mail-domain).             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1010].
              {panel}

            (on) As a service desk customer I want to allow interested colleagues to see my request.

            In classic JIRA we have done this with issue security on a multi user picker field "interested users".

            (on) As a company using service desk we want to allow our customer contacts to share their requests with other customer contacts of the same company (identified via mail-domain).
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1010 [ JSDCLOUD-1010 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 755104 ] New: JSD Suggestion Workflow [ 1279766 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            lingbo (Inactive) made changes -
            Labels New: email-domain

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                Updated:
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