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  1. JIRA Service Desk Server
  2. JSDSERVER-1010

As a service desk customer I want to allow interested colleagues to see my request.

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    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning out product roadmap. To understand how this piece of feedback will be reviewed, see An updated work flow for server feature suggestions.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a service desk customer I want to allow interested colleagues to see my request.

      In classic JIRA we have done this with issue security on a multi user picker field "interested users".

      As a company using service desk we want to allow our customer contacts to share their requests with other customer contacts of the same company (identified via mail-domain).

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              • Assignee:
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                Reporter:
                info656 STAGIL
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