-
Suggestion
-
Resolution: Duplicate
-
None
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
As a service desk customer I want to allow interested colleagues to see my request.
In classic JIRA we have done this with issue security on a multi user picker field "interested users".
As a company using service desk we want to allow our customer contacts to share their requests with other customer contacts of the same company (identified via mail-domain).
- duplicates
-
JSDSERVER-269 Allow customers to add other customers as request participants in the Customer Portal
- Closed
-
JSDSERVER-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal
- Closed
- relates to
-
JSDCLOUD-1010 As a service desk customer I want to allow interested colleagues to see my request.
- Closed