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  1. Jira Service Management Cloud
  2. JSDCLOUD-1010

As a service desk customer I want to allow interested colleagues to see my request.

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a service desk customer I want to allow interested colleagues to see my request.

      In classic JIRA we have done this with issue security on a multi user picker field "interested users".

      As a company using service desk we want to allow our customer contacts to share their requests with other customer contacts of the same company (identified via mail-domain).

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          duplicates

          Suggestion - JSDCLOUD-269 Allow customers to add other customers as request participants in the Customer Portal

          • Closed

          Suggestion - JSDCLOUD-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal

          • Closed
          is related to

          Suggestion - JSDSERVER-1010 As a service desk customer I want to allow interested colleagues to see my request.

          • Closed

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              Unassigned Unassigned
              c6c298901cb9 STAGIL
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