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  1. Jira Service Management Cloud
  2. JSDCLOUD-9442

Allowing customers to submit Service Desk tickets anonymously

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    Description

      When you provide anonymous access to the users, Jira Service Desk requires all users to provide an email confirmation, "Email confirmation to", however, some projects don't need any communication with their customers. Is it possible to make this field optional?

       

      Thanks!

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            a620038e6229 Jehan Gonsalkorale
            e4e3e5c90227 Ali Khazaei
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