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  1. Jira Service Management Cloud
  2. JSDCLOUD-898

Email response does not properly render inline images

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      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      The email response sent to customers includes a dead/inaccessible link (see attached file)

      Steps to repro:

      1. Agent attaches an image to the issue
      2. Agent references the image inline in a comment using ! notation
      3. Agent posts comment.
        • OK behavior comment is correctly rendered in Jira
        • Bug email sent to customer contains dead link:

            Unassigned Unassigned
            a74c1d9b127f Will Bastian
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              Created:
              Updated:
              Resolved: