Summary

When the preferred language is set to use the browser's language, customers notifications are ignoring this setting and defaulting to project's default language

Steps to Reproduce

1. Create a new Service Desk project;
2. Set it's default language to Norwegian, add Swedish as an option;
3. Create a new customer, it's preferred language will be their browser's language;
4. Using a browser in Swedish, log in to the portal and create a new request

Expected Results

• Customer notification will be sent in Swedish

Actual Results

• Customer notification ignores browser language and defaults to Norwegian

Notes

• The request language is correctly set to Swedish but the notification is sent in Norwegian

Workaround

• Have the customer change their preferred language to Swedish