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Bug
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Resolution: Fixed
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Low
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None
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2
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Severity 3 - Minor
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Summary
When the user exports an issue from Jira to CSV (all fields) or CSV (Current fields) the "Customer Request type" does not match the actual request type in the ticket, instead, it shows a different request type.
Steps to reproduce
- Search for tickets where the request type is not empty;
"Request Type" is not EMPTY
- Click on Export Excel CSV (all fields) or CSV (Current fields).
Expected results
The CSV is exported with the request type of the ticket.
Actual result
The CSV is exported with a wrong request type.
Workaround
None.
- is a regression of
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JSDCLOUD-4520 "Customer Request type" field get encoded when exported to CSV
- Closed