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  1. Jira Service Management Cloud
  2. JSDCLOUD-835

Allow linking of multiple email accounts with JIRA Service Desk

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • Email - Incoming
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As stated in this documentation, you can only link one email account with JIRA Service Desk.

      It would be better if users are able to link multiple email account with JIRA Service Desk if for some reason forwarding rules or aliases doesn't work for them.

              Unassigned Unassigned
              ywoo Yit Wei
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