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  1. Jira Service Management Cloud
  2. JSDCLOUD-8313

Support an Organization hierarchy

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      It would be very helpful if the customer organization feature could support a hierarchy.

      We have customers that provide / resell our service to third parties and it would be very helpful to have a concept like that in the organizations

      I would like to be able to create an org layout like 

      Company A is parent or controller of B and C

      The idea being people in B and C could open ticket and only see things directly related to B or C but people in A should be able to see edit comment on everything in A, B and C.

      Even going only one level deep for a hierarchy would be a giant improvement 

       

              Unassigned Unassigned
              4c24b77773c4 Peter
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                Created:
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