Ability to include an organization into another one

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      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of JSDCLOUD-8313 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Christal Rodrigues
      Jira Service Management Cloud team

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We need the ability to include an organization into another one.

      This feature will allow us :

      • To reflect customer organization into Service Desk : Some customer companies have separate projects and we want to notify/share tickets depending on the project
      • Share tickets opened for the main organization with all sub-organization users. 
      • Allow us to manage easily partner users that work for several distinct customers.

            Assignee:
            Unassigned
            Reporter:
            Eduardo Santos (Inactive)
            Votes:
            7 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: