OTRS import

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a system administrator I need to migrate (import) our current OTRS installation to Jira Service Desk (just like other importers you made for your other products: Wikis to Confluence or many issue trackers to Jira) to retain old tickets for historical reasons, import customers, configs, etc.

              Assignee:
              Unassigned
              Reporter:
              Stefano Coletta
              Votes:
              9 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: